Browsing
Searching
Registering
Buying, Paying & Delivery
Browsing
Browsing the shop couldn't be simpler than point and click just like any other standard webpage you come across on the net. The layout of each page is essentially the same with several "infoboxes" on the left and right with the main product information in between.
To get to a certain set of products all you have to do is click on your desired section in the upper left Category infobox e.g. Lambretta and you will be taken to that section, you will also notice that the menu expands, allowing you to then browse the subsections, i.e. clutch, crankcase, gaskets, etc.
This is the same menu system used throughout the categories. To return to the main page simply click on Catalog in the upper left of your screen. |
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Searching
One of the right hand infoboxes is a search box where you simply enter the search term in the box and either hit enter or click on the little magnifying glass to the right.
Search Tips:
1. Results.
We have configured the software to be as accurate in its results as possible for you and not bring back a huge number of products that may be irrelevant to your needs. The software gives us an option to use either "and" or "or" when searching. For example if you were searching for "inner cable", one option would report back every listing with either "inner" or "cable" such as inner tubes, cable clamps etc and you may not be able to find the specific product you are after.
The other option, which is the one we use, is that the results reported will only (or should only) report those listings with both inner and cable in the description, therefore maximising the chances of you finding the right product first time.
2. Spelling.
We have been very careful to ensure that our descriptions are spelt correctly, in fact if you find a spelling mistake in any and you let us know, we will refund you your postage costs on your next order. So when searching make sure you spell your search terms correctly for best results.
3. Names and Descriptions.
Remember there are many items within scootering that are named differently, what one person calls a clutch bell may be described by another as a pressure plate, so some lateral thinking may be required. In some cases your best bet will be simply to browse the specific category, in this case, the clutch category. |
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Registering
If you want to do anything more than simply browse the shop, you will need to register an account. This is a simple one time process where you fill in details such as your name, address, email address and create your own memorable password. You are also required to enter your telephone number, this is only for use when there may be a problem with your order.
During this process you can also opt in to our regular newsletter full of information about the site, the shop and special offers.

Be assured we will not pass on any of your details to any 3rd party under any circumstances!
Buying
Once you've registered you should receive your 10% online voucher within 24 hours so it's best to wait for that to arrive before you purchase any items unless you're desperate. You can always use the voucher on your next purchase after all.
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So, to buy an item it's a simple matter of making sure you are logged in with your email address and password and then either browse or search for the items you want as explained above.
Once you find what you are looking for simply press the button and you will be brought to your cart.
From here you can either or if you are ready you can 
If you go down the "continue" route you will be brought back to the item in the online shop but you will notice that the item has been added to your cart in the upper right information box.
If you press the checkout you will be taken to a new screen like below. |
This is the first stage of your checkout procedure where you will be asked what address you want the item(s) delivered to.
Please note: While there is an option to deliver to a different address we won't actually post to any other address other than that registered. This is due to a common credit card scam that has been around for some time now.
You can add any comments to your order in the bottom text box if there are any specific issues you have that you need us to know about.
When you hit continue you will be brought to the next stage |
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This page is the payment page where you choose your payment method. Currently we can only take payment via paypal where you can pay through your paypal account, but you can also pay by credit / debit card through paypal even if you don't have an account with them.
One of the greatest advantages for you is that you never have to give out your card details to anyone you pay via paypal, added security for you!!
Additionally on this page you can redeem any vouchers / codes you may have which we do from time to time.
Again you have a chance to add any comments about your order you feel are or may be relevant.
Then click the continue button to go to the next step. |
Which is where you can check your order details are correct including your address, the products ordered, the prices displayed as well as the postage costs.
When you are happy simply click on the confirm order button to go to the final step. |
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This is the final step where you can pay via paypal by simply following the instructions provided.
Before you know it, we will have your order, get it packed and delivered to you as soon as is possible.
Remember we want to be as quick and efficient as possible, it's in our interests to keep you happy! |
If you have any queries about the process or any other issues surrounding buying from us please don't hesitate to drop us an email at
mail@sandyscooters.com
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